Shipping & Returns
Buy Online.
We offer Buy Online.
Shipping Information
Orders placed Monday through Friday (excluding holidays) with Ground Shipping Method will be processed within 1-2 business days once credit card authorization and verification have been obtained, then shipped. Orders placed on Saturdays and Sundays will begin processing the following business day. All customers will receive a confirmation email with tracking information when the order has shipped. Orders submitted before 12PM CST with Next Day or Two-Day shipping methods selected will ship the same business day. Orders placed after 12PM CST or Saturday and Sunday will ship the next business day. All orders are shipped via United Post Service (USPS). Shipping windows are estimates and delivery dates cannot always be guaranteed.
The following shipping methods are in effect during this time:
- Ground: Free on eligible orders. Will arrive in 3-5 business days after processing and shipping. Orders being shipped to Alaska, Hawaii, or Puerto Rico are not eligible for free ground shipping.
- Two-Day: Will arrive in 2 business days after processing and shipping
- Next-Day: Will arrive the following business day after processing and shipping
ALL SHIPPING CHARGES ARE NON-REFUNDABLE. NO EXCEPTIONS.
Please report any issues with the shipping, handling, or delivery of your package within 30 days from time of purchase to service@peruviandelight.com.
Multiple Shipping Addresses
At this time, we can only ship to one address per order.
P.O. Boxes
All orders are shipped via United States Postal Service.
APO/FPO/DPO Military Addresses
All shipments to APO, FPO, and DPO addresses are sent via USPS . Due to military handling time, delivery to some destinations may take up to 45 business days. APO/FPO/DPO Military Addresses are not eligible for ground shipping at this time.
Tracking Orders
You can also click here, scroll down to the “Check Order” section and submit order information to check the status of your report.
International Shipping and Returns
All orders shipping internationally are subject to additional shipping charges based on taxes, tariffs and duties put into place by that country. Peruvian Delight is not associated with these fees. All fees are to be paid for by the customer at the time of delivery. For complete details about International Shipping and Returns please click here.
Return Policy
Eligible online purchases may be sent back to the Peruvian Delight distribution center with product in original packaging with tags in order to receive a full refund.
Engraved pieces, Birthday Discount purchases, Gift Cards, Peruvian Delight curated items merchandise marked as Final Sale, and permanently discounted or marked down merchandise are considered Final Sale and are not eligible for return or exchange. Coupon or discount codes are eligible for one-time redemption and cannot be reused if item is returned or exchanged.
If you have questions about the return policy or about how to make a return, you may contact Customer Service via chat or email at service@peruviandelight.com.
To exchange an eligible item purchased online, simply return it to the distribution center using the prepaid USPS label and place a new order for the item you want or stop by your nearest Peruvian Delight store. Shipping charges may apply on your new order.
Please allow up to 10 business days from when we receive your return for your return to be processed. Business days are Monday-Friday except for federal holidays. Return processing begins after your package is delivered to us. For any inquiries concerning returns or exchanges, please contact Customer Service via chat or email at service@peruviandelight.com or Monday – Friday 8am – 5pm CT and Saturday – Sunday 12pm – 5pm CT.
Peruvian Delight Purchases Made Online And Shipped To Home
Peruvian Delight provides FREE RETURN SHIPPING for eligible items.
All eligible, unworn, unused items you would like to return for a full refund to your original payment method must be sent back to the Peruvian Delight distribution center within 30 days of receipt of product in original packaging with tags on.
A pre-paid, pre-addressed return shipping label will be provided with every qualifying order purchased on the website. If you have misplaced your shipping label, you can print a replacement pre-paid return shipping label by visiting peruviandelight.com/returns.
Eligible items may also be returned at your nearest Peruvian Delight store for exchange or store credit only within 30 days of receipt.
